Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
welcome to amber resort
THE PINNACLE OF Alpine LUXURY.
WELCOME REFRESHMENTS
Feel instantly at home with our delicious selection of locally sourced snacks, coffee and teas, prepared complimentary to enjoy throughout your stay.
GUEST SHUTTLE SERVICES
Take advantage of our complimentary guest shuttles offering a collection on your arrival, door-to-resort ski journeys and local supermarket runs throughout your stay.
CHALET CONCIERGE TEAM
For whatever you may need during your stay, you will find that our chalet concierge is a simple call or message away, ready to cater to all your holiday wishes.
REGULAR HOUSEKEEPING
Thorough cleaning by our dedicated team assures you are welcomed to a safe and hygienic environment, with regular housekeeping provided during your stay.
CHAMPAGNE & WINE MENU
Fancy a special evening in? Choose from a variety of imported wines and champagnes, available to purchase during your stay, from our in-house wine cooler and menu.
DINNER RESERVATIONS
Savour the fine tastes of Hakuba effortlessly, as our concierge will gladly recommend and arrange reservations on your behalf, as per your culinary desires.
Deluxe
INCLUSIONS
Amber
SERVICES
Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
BBQ EQUIPMENT RENTAL
Enjoy chalet-side BBQs with absolute ease by booking our equipment rental package including grill essentials and outdoor furniture for the perfect BBQ party.
LAKESIDE & RIVER ACTIVITIES
Rent a kayak or canoe at the beautiful Aoki lake, or book a thrilling white-water rafting or canyoning tour. A host of exciting activities can be arranged via our concierge.
CYCLING/MTB RENTALS
Rent a city or mountain bike from our trusted outdoor rental partners and cycle through amazing terrains and trails found across the Hakuba Valley.
SKI/SNOWBOARD RENTALS
Hakuba has no shortage of excellent rental shops offering top-tier equipment and snow attire for hire or purchase. Pre-arrange your snow holiday essentials via our concierge.
SKI/SNOWBOARD LESSONS
Whether you're a first-time skier or a seasoned veteran, contact us to arrange private or group ski & snowboard lessons with the most reputable schools in Hakuba.
CULTURAL DAY TOURS
Book fascinating day tours available across the greater Nagano 'Shinshu' region via our concierge. The Snow Monkey & Zenkoji Temple tour are amongst guests' favourites.
Seasonal
SPECIALS
Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
Seasonal
SPECIALS
PRIVATE AIRPORT TRANSFERS
Allow us to assure your relaxing travel from either Narita or Haneda international airports. Let us know your plans in advance, and we will take care of your reservations.
BABYSITTERS & NANNIES
Need a babysitter? We can arrange certified, English-speaking babysitters & childcare professionals to care for your young ones in the comfort of your chalet.
PRIVATE CHEFS & CATERING
Take advantage of your beautiful home kitchen & dining by arranging private chefs or caterers, via our concierge, to prepare an amazing feast for a private dinner party.
EXPERT PHOTOGRAPHERS
Hire a professional photographer to capture beautiful memories of your family holiday, special anniversary or thrilling adventures on the mountain with a group of friends.
MOBILE MASSAGE THERAPISTS
Enjoy a soothing massage, conducted via local massage therapists, to keep you in the best shape for your adventures on the mountain or for your relaxation at home.
JAPANESE CULINARY LESSONS
Experience local culinary traditions and techniques, via enjoyable cooking lessons, taught by our selected professional teachers in the comfort of your home kitchens.
Holiday
LUXURIES
Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
Holiday
LUXURIES
WELCOME SNACKS
& DRINKS
Feel instantly at home with our delicious selection of locally sourced snacks, coffee and teas, prepared complimentary, to welcome you upon check-in.
INTERNATIONAL
CONCIERGE
For whatever you may need during your stay, you will find that our chalet concierge is a simple call or message away, ready to cater to all your holiday wishes.
GUEST SHUTTLE
SERVICES
Take advantage of our complimentary guest shuttles offering a collection on your arrival, door-to-resort ski journeys and local supermarket runs throughout your stay.
REGULAR
HOUSEKEEPING
Thorough cleaning by our dedicated team assures you are welcomed to a safe and hygienic environment, with regular housekeeping provided during your stay.
CHAMPAGNE
& WINE MENU
Fancy a special evening in? Choose from a variety of imported wines and champagnes, available to purchase during your stay, from our in-house wine cooler and menu.
RESTAURANT
RESERVATIONS
Savour the fine tastes of Hakuba effortlessly, as our concierge will gladly recommend and arrange reservations on your behalf, as per your culinary desires.
Come as you are and let us take care of the rest! Our range of premium guest services on offer assure a memorable and convenient holiday.
guest services
BBQ EQUIPMENT
RENTAL
Enjoy chalet-side BBQs with absolute ease by booking our equipment rental package including grill essentials and outdoor furniture for the perfect BBQ party.
LAKESIDE & RIVER
ACTIVITIES
Rent a kayak or canoe at the beautiful Aoki lake, or book a thrilling white-water rafting or canyoning tour. A host of exciting activities can be arranged via our concierge.
CYCLING/MTB
RENTALS
Rent a city or mountain bike from our trusted outdoor rental partners and cycle through amazing terrains and trails found across the Hakuba Valley.
SKI/SNOWBOARD
RENTALS
Hakuba has no shortage of excellent rental shops offering top-tier equipment and snow attire for hire or purchase. Pre-arrange your snow holiday essentials via our concierge.
SKI /SNOWBOARD
LESSONS
Whether you're a first-time skier or a seasoned veteran, contact us to arrange private or group ski & snowboard lessons with the most reputable schools in Hakuba.
FASCINATING
TOURS & ACTIVITIES
Book fascinating day tours available across the greater Nagano 'Shinshu' region via our concierge. The Snow Monkey & Zenkoji Temple tour are amongst guests' favourites.
PRIVATE AIRPORT
TRANSFERS
Allow us to assure your relaxing travel from either Narita or Haneda international airports. Let us know your plans in advance, and we will take care of your reservations.
BABYSITTERS &
NANNIES
Need a babysitter? We can arrange certified, English-speaking babysitters & childcare professionals to care for your young ones in the comfort of your chalet.
JAPANESE CULINARY
LESSONS
Experience local culinary traditions and techniques, via enjoyable cooking lessons, taught by our selected professional teachers in the comfort of your home kitchens.
MOBILE MASSAGE
THERAPISTS
Enjoy a soothing massage, conducted via local massage therapists, to keep you in the best shape for your adventures on the mountain or for your relaxation at home.
PRIVATE CHEFS & CATERING
Take advantage of your beautiful home kitchen & dining by arranging private chefs or caterers, via our concierge, to prepare an amazing feast for a private dinner party.
EXPERT
PHOTOGRAPHERS
Hire a professional photographer to capture beautiful memories of your family holiday, special anniversary or thrilling adventures on the mountain with a group of friends.
service inquiries
Contact Today .
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